Release Date: 24th February 2020
We’ve made a few changes to our out-the-box notifications for the Events module to limit notifications going out to our users that the Event does not concern or who do not have access.
These changes include restricting certain notifications to users with:
- Read permission at the reporting point of the event concerned
- Permission for an Event Type that’s contained in the event concerned
| Notification | From Status | To Status | Recipient & Rule Conditions |
|---|---|---|---|
| Awaiting Triage | In Progress | Awaiting Triage | To users with: Triage and Event Type permission for at least one of the Event Types contained in the record and Read and Event Type permission for at least one of the Event Types contained in the record Additional: Only sends if no Triage person named |
| Assigned Triage | In Progress | Awaiting Triage | To named triage user (comes into effect in an unlocked record scenario) |
| Awaiting Investigation | In Progress | Awaiting Investigation | To users with: Investigation and Event Type permission for at least one of the Event Types contained in the record and Read and Event Type permission for at least one of the Event Types contained in the record |
| Assigned Investigation | – | – | To the named investigator user, sent at point of assignment |
| Investigation Sign Off | Awaiting Investigation | Awaiting Sign Off 1 | Rule 1: If no Sign Off 1 selected then sent to users with: Sign Off 1 and Event Type permission for at least one of the Event Types contained in the record and Read and Event Type permission for at least one of the Event Types contained in the record Rule 2: If Sign Off 1 user selected then send notification to user |
| Sign Off 1 completion | Awaiting Sign Off 1 | Awaiting Sign Off 2 | Rule 1: If no Sign Off 2 user selected then sent to users with: Sign Off 2 and Event Type permission for at least one of the Event Types contained in the record and Read and Event Type permission for at least one of the Event Types contained in the record Rule 2: If Sign Off 2 user selected then send notification to user |